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by thr0wawayf00
1296 days ago
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Tech has developed a really bad habit of shipping half-baked MVPs as fully fledged products with powerful marketing behind them, and that's an increasingly dangerous combination. I'm not sure where it started but I see it lot in software dev because that ethos is pretty much baked into iterative product development methodology. Don't build out something until a current or potential customer that's worth the time needs it. After a while, it feels less like "iterative" product development and more like "highest bidder gets the feature" development. |
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It does work that way. I work for a unicorn security firm that internally has the rule that a bug impacting a business that pays less than 10K a year cannot be fixed. They are to be strung along until they quit on us.
Whether we are actually working on the issue we claim to be working on entirely depends on your ARR. If you are a customer with less than 10K ARR, your bug is not getting any attention from engineering, just endless promises from support.