[snird]

Google and GCP isn't capable or want to provide support to customers who pay less than ~$20k a month.

Don't ever use GCP if you're not a big enough enterprise. Just as you should never buy a Dell laptop as an individual consumer.

I'm sorry this happened to you, I hope someone will learn from your experience

[t00l00]

I’m £7.5k/mo in UK: have a named account manager, and an engineer who spends 2h/mo discussing whatever I want on a Google Meet, and bugs I can email directly. Got invited to their Leeds office to say hi and spend a day with them.

[DarrenDev]

Why should you never buy a Dell laptop? What can go wrong with that?