[stevage]

That sucks.

I don't like Amazon as a company, but AWS support is great. A couple of times in the past I've made some complaint about them on Twitter, and a rep has actually reached out and helped resolve the issue. And I'm a tiny fish, with monthly bills under $10.

[x86x87]

this is not about how tiny you are. it's about having a system in place to fix issues and help your customers.