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by CSSer 1305 days ago
> It's also possible that someone is trying to increase the percentage of searches that have location information, that doesn't seem terribly far-fetched either, and I can imagine lots of ways people could try to rationalize it as actually benefiting users.

Could you speak more to how this kind of thing figuratively plays out? With privacy on most of our (tech-focused) minds, I’m mostly curious how openly an initiative like this is/would be carried out. Would you imagine it as a buried lede or as a very transparent, explicit OKR?

2 comments

It's easy to rationalize it as benefiting the users, so I'd imagine it's an explicit OKR, maybe even a few levels up in the org.

Like, one thing I've wanted on occasion is the ability to search for brick and mortar stores in a given radius who have the thing I want -- either because I want to physically inspect it before committing to a purchase or because for whatever reason the time/cost of shipping wouldn't be practical.

That sort of query is hard for Google to serve right now though for reasons including the lack of relevant location information in both the search results and the queries whose user behavior would help drive relevance rankings for those location-specific results.

Location information is a bit of a double-edged sword too though, even ignoring privacy concerns. I have to spoof my location and change my search language to get some results because of aggressive filtering happening behind the scenes. If a given query doesn't match Google's current understanding of the user then the right results existing in the corpus often won't imply that the user is able to find them with _any_ search operators.

With the document policy changes over the last 5 years, most decisions are now very opaque. Google TTLs everything except Docs and code history & reviews, at this point: emails, chats, bug reports, ...

There's probably a tech debt focused OKR for this work, but some other teams probably has OKRs that indirectly benefit from the data, and they're probably providing staffing support, tied to the tech debt OKR. OKRs are for telling people why you're great, if you're at the bottom of the pyramid, and for giving the rank-and-file some direction, if you're at the top. The top level OKRs are usually very precise and very vague at the same time.

So there's probably an OKR in search to improve the quality of the location signals. It can be vague on how. Plus, having more and better data filters into your downstream systems, so even without an OKR for the data you know it will make your models more powerful.