[edent]

Private businesses are under no obligation to do business with you. We live in a capitalist society where you are free to choose one of their many competitors.

If, however, you find yourself excluded from a monopoly provider, there are a few strategies you can use.

Argue with them. You might get lucky and find a customer support agent who is sympathetic (or apathetic).

GDPR them. Send a Subject Access Request and ask for information they hold about you. They should also give you the opportunity to appeal against any automated decisions.

Go to their regulator. Most companies are regulated by another institution.

Sue them. If you think your exclusion is illegal (if they've banned you for being disabled, for example) then you may be able to to take them to court.

Speak to your local democratic representative. Explain to them what problems this ban is causing. A letter from an MP usually receives a bit more attention than an email from a suspended customer.

Finally, go to their competitor. If they have no competitor, speak to whoever regulates monopolies in your area.

[FrontierPsych]

I know what you're saying but a utility company can't just cut off power or water to a home, just for no specific reason at all.

Personally, I think a lot of these platforms, at this point, are utilities. Without them, a person can't really interact with the larger world.

I know a lot of people will disagree with me, but that is just how I feel about it.

[_trampeltier]

I think a bit the same as you, an email account is a bit like an utility. But i don't think it will ever happen, a right to an email account, a right to have paypal, a right to have an youtube account.

I think just the EU has a right to have a basic banc account.

[oska]

The big platforms are being heavily leaned on by the US government to ban and censor users of those platforms. It's not a clear cut case of 'private businesses are under no obligation to do business with you'. And the US government prefers this way of suppressing free speech, as it gets them around the first amendment (i.e. they are not directly banning and censoring themselves, but indirectly through the platforms).