[randomdata]

> if you know the best way to retain information, why would you stop using it.

I wonder that myself. Earlier in my career, when the internet wasn't so great, we had to rely on textual communication for everything. This left the ideal 'paper' trail to look back on for reference. Everything well communicated, everything perfectly retained. It was unbelievably efficient.

Now that the technology has improved, easily transmitting voice and even video, there is a curious push in that direction. Communication quality has declined dramatically as you now have to suffer through a bumbling stream of consciousness instead of words someone put effort into writing, which adds significantly more human time involvement to get a point across, and once spoken the information is automatically lost save even more human best effort to retain what can and never perfectly so.

I likely shiny newfangled tech as much as the next guy, but there's a time and a place. Why we stopped using what worked best boggles the mind.