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by The_Colonel
1303 days ago
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> A ticket should be created for any change, no matter how small. It takes seconds to write a title, body and hit submit. A ticket represents a process (otherwise it has no added value over git commit message) and thus creates much more work than a couple of seconds. |
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Yep, and that process also involves other people, to review/ approve the fix to the typo.
It then goes from being a few seconds of elapsed time and actual time (to just commit a fix to the typo) to taking hours, days or weeks of elapsed time and hours of actual time and forcing context switching on, and interrupting the workflow of, all of people involved.