[janj]

It's never a cross examination or contentious from my end.

One recent edited example:

My question: "I'm trying to investigate why a request is failing, I found it in aws, the logs for [service] contain a stack trace up to where the [microservice] request is made, logs are very sparse. Is there a way to get [microservice] stack trace?" [I included links to logs and relevant info]

His response is "Do you want a stack trace on every log? I assume dumping a stack trace is somewhat expensive (though I don't actually know if this is the case) so I would be hesitant to attach one to every log entry"

Did I ask to attach a stack trace to every log? I guided him through the original ask and did receive some help. If this happened one time it wouldn't register, but his initial response here was very typical, something I got used to.

[quickthrower2]

From that example. My take:

You explained clearly and respectfully with the background info what you need.

They came back with a question. An odd question. I suspect:

* They are not experienced

* They have been “punished” before because someone asked for “X, and common sense implies X,Y” but the requestor wanted “X,Z”. So they ask dumb questions to be sure.

* Not enough coffee, and realtime conversation they didn’t parse what you said properly.

I would take the question with a sense of calm and not worry. It is a good think they are asking questions. Encourage dumb questions. 1% of the time they are smart questions.

As a senior dev it could be your time to shine with some mentoring:

“It would be fantastic to have a stack trace on every log, but I suspect this would cause performance problems and increase our log storage costs. It is sufficient to only have stack traces when an exception occurs”

I guess you said something like this at the time.

By the way stack trace logs where there are no exceptions are something I have done, but not every log.

Aside: A stack trace for every log almost sounds like a cool startup idea or monitoring product differentiator, as long as the UX is good and it doesn’t add noise.

[janj]

They are experienced, we were equals, maybe I'm just under him, maybe that was what we was trying to assert.

Again this was an observed pattern, not just one time.

[travoltaj]

Their answer sounds fine to me.

Stack trace usually means a full stack trace. I've rarely seen one in production - it's usually for unhandled errors. Usually it'll be a one line log which will point you to the point in code where it's erroring out.

Sounds like you just want the logs for the [microservice] for a particular failing request, and not the stack trace?

It'd be bad communication on both sides, here.

[janj]

I'm genuinely surprised that a question about a particular failed request could be interpreted as a request to start logging stack traces for all requests. One reason for the surprise is I also believe it would be unreasonable to log the stack trace for every request.

I always try to give people the benefit of the doubt, if my interpretation of something seems unreasonable I like to make sure there's not a more generous interpretation, and give the benefit of the doubt when possible.

Again it's about a pattern over time, not just one instance. I realize I'm consistently not being given the benefit of doubt so I work on my communication. It continues and I start to wonder if it's intentional. To answer your question in the other thread, it seems similar for some but not others.

I think some people form an initial impression of others and that impacts the communication going forward, probably not always intentional. I think also some people try to diminish others through public communication. I don't know if that is what I was experiencing but it could be the case, something to be aware of.

[janj]

Wanted to add for context, this question wasn't directed to him specifically, was posted in a general channel. I don't want to sound paranoid but based on his pattern of responses it seemed like this type of immediate response in a public channel was intended to influence other's perspectives. I'm not into the office politics games but I am aware that people play them.

[travoltaj]

Is this pattern of responses from him, the same to everyone, or just to you?

If it's the former, it's probably just them and not office politics.