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by andreysolsty 1305 days ago
Dice is fantastic. Another thing they do is allow you to join a waiting list for sold out events. People who have bought tickets and want to return them can return them to the waiting list (and people on the waiting list will get a notification offering them a few hours to purchase the newly returned ticket). If someone on the list buys it they are refunded.
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Counterpoint: Dice is terrible. Sure it makes sense for bigger artist that will sold out, but for most it is not necessary and it forces you :

- To have a smartphone

- To give out your phone number

- To create an account

The worst? You can't even resale the ticket if the event is not sold out! Usually if I'm unable to attend a concert, I'll put my ticket up for sale for half the price, but with Dice, you just wasted money on empty seats. Great.

Those three drawbacks are barely drawbacks at all nowadays. Not being able to return/resell your ticket is a big issue though.
Dice say that if someone wants to be able to purchase your ticket then you can sell it to them via their platform at no cost to you. i.e. you can return your ticket if someone wants it.

I do not know of any ticket that can be returned "just because".

Even a theatre or opera will accept returns only if they have demand for them.

Now compare to the majority of platforms that don't allow returns even when there is demand for them... or that will charge late arriving fans a higher price than face value for the returned tickets.