|
|
|
|
|
|
by tchock23
1308 days ago
|
|
|
I get what you’re saying and agree, but the synchronous nature of Discord and Slack aren’t the best interaction model for what you’re describing. Async forums (which have existed since the beginning of the web) are much better suited for that… |
|
|
I am part of several channels that like to have a native feature request / bug reporting in Discord => once the thread is created it sends the ticket to JIRA / Linear
The issue is that the alternative with communities is people sending you DMs with requests so its hard to keep track.
As a community user, I can just /command create_request, fill in my description + screenshot and send over to their team to process