[RajSinghLA]

A hotel concierge that’s helped 50 million guests during their stay. The goal is to create unforgettable experiences for a billion people!

Ivy sends you a text message introducing herself as a virtual concierge when you check in. She answers FAQs in 1 second using NLP and routes anything more complex to the front desk team for resolution in 2-3 minutes. All in one simple text thread, no apps or UI needed.

Guests often come to the front desk trying to tip Ivy, rave about her in reviews, ask her out on dates, and even drop off hand written thank you notes for her.

One woman texted Ivy in a panic asking about the nearest drug store to buy Benadryl because her son was having a severe allergic reaction. A guest service agent brought Benadryl to her door in 3 minutes at a large Las Vegas property. She called Ivy a life saver.

[akrymski]

Is this a startup? Does it have a name?

[RajSinghLA]

Yes, the startup was named Go Moment. Got acquired a year ago by one of the world's largest hotel tech companies (Revinate) where Ivy continues to grow and serve more guests. More info at https://rajsinghla.com/about

[sentientslug]

Found this blog post about it [0] but not a landing page for the actual product.

[0] https://chatbotsmagazine.com/ivy-is-a-a-24-hour-virtual-conc...

[dubcee349]

That is awesome. Great work.

[RajSinghLA]

Thank you for the kind words. Hotel tech/travel tech is a crowded and tough space to build in. Rewarding to see things work better for real people though!