[e63f67dd-065b]

Yeah I’m definitely not saying that it’s a good business to be supporting boutique bots for small communities, but there’s a very long tail of communities with a few thousand people that have some custom needs. Supporting them almost definitely does not scale at all.

But that’s the problem though - everybody uses a slightly different set of features, so the more you add the more people you get.

[sanketc]

Absolutely! It’s helpful for us to keep the long tail of usecases in mind tho as we prioritize, so we can capture aspects of those. We’ll ofcourse never be able to replace a full custom bot. However, bots coded for specific uses come with its own set of challenges (eg. managing a backend server, logging, relying on someone else to update basic things etc.) which we hope to mitigate.