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by FamosoRandom 1309 days ago
it's not so simple as "disliking the UI", it's about the UI/UX being clear enough that the user understand what he is doing in order to not be harmed by it in any way (disclosing personnal information for instance).

Simply imagine that the user thought that, by clicking the "X" button, he closed the app and got off the vocal channel so that now nobody can hear him. Now a close relative ask him some other personnal info that he don't want to share (Health info, credit card etc..), and other people in the vocal channel hear it. Well, the user has been harmed.

So yeah, not about "disliking the UI" but about protecting you, the user

2 comments

"not about disliking the UI but about protecting you, the user"

All you've done here is repeat their reasoning for why they dislike the UI.

> Simply imagine that the user thought that, by clicking the "X" button, he closed the app

Do most users think that, though? I remember chat apps minimising to the tray bar since MSN Messenger and Skype, possibly earlier, and it's a common feature in most current ones, as well as in other applications.

Now, it's true that some other chat apps display a floating panel to remind you that you're still in voice chat, but Discord's target audience is videogame players that don't want their media covered by such panel anyway, and most other chat apps let you close or disable such panel as well. Game consoles don't do so either.

I agree with the other points in the case, but this UX design being a GDPR issue makes it clear these people are out of touch with the market.

Look at your web browser.

If you click on the "x" on a open tab, it will most likely close it. If you click on the "x" on your browser, it will close the browser, maybe will it alert you that you're going to close many things.

Open Microsoft Excel or Microsoft Word, Notepad, your Windows file explorer, same thing.

Those are probably the most used app in the world, so people will assume that it is what the "x" button does.

None of those are supposed to stay on the background (specially not browsers, which are sandboxes for untrusted apps nowadays).

But if I click X on my email client, it keeps receiving email; if I click X on my torrent app or JDownloader, they keep downloading; if I click X on Steam, it keeps updating my games; and if I click X on a chat application, it keeps receiving messages and, yes, usually keeps voice chat open.

And BTW, browser tabs sadly do stay open in a twisted way: notifications, often malicious for the kind of users that accept the prompts without reading.

In this case, Discord is still transmitting data after you press "X".

It is the wanted behaviour, of course, but I don't find it weird that having a message explaining it the first time you close the window should be mandatory.