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by chrisgoman
1315 days ago
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A COO only has 3 high level things to do (sounds easy but is really hard because it is a blank slate) 1) Figure out what needs to be measured (KPIs, metrics, etc) in specifics 2) Be able to measure items listed in step 1 accurately and timely 3) Make changes to improve what you are measuring (efficiency, volume/counts, speed/rate, etc) Keep repeating steps 1 to 3 |
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