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by ingalls 1307 days ago
The next couple years will give us more concrete numbers, but based on my personal experience, I doubt this will change call volume significantly. We're mostly seeing dramatically increased call volume due to more people being involved in backcountry recreation and less so due to increased comms coverage through cell or satellite devices.

While there is the argument that these devices give increased peace of mind that the backcountry is somehow "safer", I don't know that I've seen this cause an uptick in callouts for our team. Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate, even when they should likely initiate a rescue. Most of our call-outs happen at night for this reason.

That said, the upside of these devices is significant - especially in the area of improving our response time and reducing total callout time. The advent of the E911 Phase 2 (including location in 911 calls) has made the majority of our call-outs dramatically simpler & faster. What was formerly a multi-step process which might involve something like deploying multiple hasty teams to sweep large areas; determining subject location; deploying specialized resources for extraction -- can now jump straight to deploying a single hasty team for medical while simultaneously deploying specialized resources given that the terrain & access is known via the subject's location.

Edit: I can't edit my above comment, but just got confirmation from a friend both Grand and Wayne have revised their rescue policy and now only charge in exceptional circumstances - https://www.grandcountyutah.net/734/Donate-to-GCSAR

3 comments

> Subjects needing rescue are still usually hesitant to call for rescue and usually try to self extricate

Someone with the knowledge and foresight to bring along a Garmin or PLB or something probably has a decent understanding of what it means to use it - waking people up and deploying expensive assets - and because of that I can see why they'd probably hesitate (it surely would trigger my "I don't want to be a bother" instinct).

I hope once every iPhone user has the same capability that it doesn't become an "eternal September"-like moment and flip too far the other way into overly casual use.

Regardless, you're much closer to the situation than I am so I'll defer to your expertise. Clearly, more communications in an emergency is always going to be better, so I look forward to seeing stories about how this new feature saves lives.

And thanks for your efforts in providing rescue services to the people who need them!

That decision making process is a key part of what's taught in a wilderness medicine course: assessing the situation at hand and deciding whether it's necessary to evacuate for a higher level of care, and if so, whether you need a rapid evac like a helicopter, or can walk or be carried out with fewer resources. https://blog.nols.edu/2018/02/20/stay-or-go-infographic

I do tend to agree that this has a pretty good chance of creating more nuisance calls from people who are not in actual danger...I read the New York forest rangers reports now and then, and a big portion of the rescues involve clueless people who set off alone with no map, an hour before sunset in October wearing a tshirt and shorts.

At least those people probably need to be rescued. The more annoying examples are people who are not lost or in danger, but just decided they were tired and did not want to walk back out.
From my chats with friends who do SAR, they'd much prefer you use it more casually if its the two way communication kind. SAR volunteers really are a special breed, they're already volunteering to risk their lives to save you and most days don't have incident, so text messages back and forth with the potential for rescue is a bit exciting.

Like, the moment you're sufficiently sure you might be lost or at risk/danger. Then at least they know you're out there and where to start looking from your last known location even if you don't need help yet. They might also be able to trivially guide you for self-rescue instead of the situation escalating into requiring rescue or becoming a much more complex rescue.

But if it's just a simply SOS device, then, well, yeah, it can become a nuisance because that can mean "I'm a bit lost" or "I'm quickly dying" and anything in-between and they have no way of knowing.

> We're mostly seeing dramatically increased call volume due to more people being involved in backcountry recreation and less so due to increased comms coverage through cell or satellite devices.

I wonder if part of the reason more people are involved in backcountry recreation is due to it not feeling as dangerous as it used to because people figure (rightly or wrongly) they can always get help from my phone.

Anyway, I agree with your reasoning that it's important that backcountry rescue be free, becuase of people not calling as early as they should because of worry of cost, and resulting injury, death, or just more complicated rescue... but even though you're assuring me of it, I'm still not sure it's true! I feel like I hear stories all the time (which googling seems to confirm?) of people being charged when someone determines they deserved it or something, depending on who ends up responding... which would make me reluctant to SOS too. I believe you the outfits you work with never charge, but when I'm in an emergency or possible-emergency, I have no way of knowing if it's going to end up being that situation or not... which is a problem.

i doubt it, most new folk getting into it rarely think about what happens if it goes sideways and are totally ignorant of the dangers. i usually have to be "buy an inreach please or at the very least let people know where you are going"

mostly its just made it safer because you now can call for help isntead of having to hike out

Out of curiosity, do you find it at all useful when people who call in SAR have some kind of handheld radio transceiver? (I'm lumping everything here - FRS/GMRS, MURS, ham sets etc).