[idop]

> I own a Tesla and have had no problems with customer service.

Good for you, really. That doesn't invalidate the countless horror stories that prop up on those forums multiple times a day.

[mensetmanusman]

It can be useful to put feelings aside, consider that horror stories are exactly that, and look at data:

https://electrek.co/2022/06/15/tesla-tops-list-most-satisfie...

[pvaldes]

I assume that some of those at least could be fake. Not easy to know it.