[ido]

There’s also a lot of resistance to digitalization- for example I work with some government organizations (both federal and state) and they’d often require me to send some documents printed out and signed in the post. There is absolutely no reason why in the 21st century you shouldn’t be able to accept email documents digitally signed instead.

[hrbf]

That’s what I meant with digital services being a decade behind here. I attribute it to extreme conservatism to preserve jobs that aren’t in fact necessary. Bureaucracy is incapable of seeing beyond itself, just like so many other areas are as well.