Which is also funny because its not like the customer support reps are going to be able to assist in any way. They're just as in-the-dark as the public, or only just barely aware of how bad things are. Even so, its not like they are going to be able to calm anyone down.
I'm sure each one of them wants to give some kind of reassurance to panicked customers but is powerless to help and is worried about saying anything that could get them in trouble legally.
I'm sure each one of them wants to give some kind of reassurance to panicked customers but is powerless to help and is worried about saying anything that could get them in trouble legally.