[tptacek]

Actually, designing a smoother on-ramping process is a huge waste of time if you're trying to on-ramp users into a product they're not going to find valuable. This point seems pedantic but isn't; plenty of startups create well-oiled machines that nobody needs, and fail as a result.

[evgen]

Plenty more probably create valuable products that are hidden behind l33t interfaces and web pages that look like someone vomited up four different wordpress themes. Odds are these products are also going to die a slow death because the value they bring is too well hidden behind poor design choices. Arguing at the extremes provides no value here. In the vast middle there are probably products that could provide more value (and more revenue) with a bit of thought given to design and how the end-user will interact with the product.

[tptacek]

Sure, that's a good point too. Maybe a productive response to this rant is, "yes, but: if you're going defer design work, keep your interface minimal and unamibitious".