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by bcjordan 1313 days ago
Love the idea of managing support tickets via Slack threads!

- Is there a workflow to use this for a support@ email inbox? (& which pricing tier is that a part of?)

- Is there support for customizing an auto-response to those emails?

1 comments

Woot!

– Yes there is. This is available for any tier

– We currently have auto-responses for Slack messages. Auto-responses for emails is on the way!