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by hatware
1312 days ago
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Plex lost their best users by missing the point of self hosting entirely. Nobody wants to deal with third party downtime, even if it is rare and intermittent. I think most products go through phases like this. Plex has some diehards that have stuck around (I think it's just buyers remorse for the Plex pass) but I think they are at a 5th or 6th tier of "customer" at this point, seeing the continuous churn spiral they are fighting. |
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Everything just works and I never really notice those three submenus except when I'm logging into a new device and it takes like ~10 seconds to unpin them. Everything has been basically perfect for me.