[dementis]

It looks to be targeted at large organizations that have very strict ITIL based change control and they have to go through a CAB level approval process for every single change. I've worked in one of those environments before and yeah, the CAB would question the need to have two different configurations to effectively handle the same job.

The concept of ITIL is one of those "good on paper" type things but at some places they think its only a starting point and it's like death by meeting.

[robertlagrant]

I don't think it's good on paper any more. Change control should happen in source control with lots of automation keyed off it. Meetings should be designed around that primary principle.