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by steffan
1312 days ago
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This doesn't sound unreasonable to me, especially as a solo developer. I think it's important to make sure your customers understand that they may not be able to download their installer in the future. Perhaps sending an email reminder _n_ days before expiration of their one year free maintenance and reminding them of that (and perhaps offering an upsell to renew for an additional year of maintenance) |
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