[JohnAaronNelson]

Thank you. Saying “my bad” is the first step. Fixing it afterwards is what good people do.

When someone is accused of a crime, they can plead innocent or guilty. That is step one.

There are more steps after that…

[s1artibartfast]

For a CEO, the next step is trying to get the business back on track and restore stock price. I think that his crazy to think Zuckerberg will not try to do that.