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by onedr0p 1321 days ago
While they are open-source projects, I bet their software is still driven by customer feedback. I wouldn't put it past them to prioritize paying customer requests which takes time away from implementing features, doing bugfixes or code review.
1 comments

I don't think it's fair to say that paying customer feedback is prioritised at the expense of the open-source community.

The thing with the core Grafana product being open source is that there's not that much dissimilarity between paying/enterprise Grafana users, and open-source users. Feedback from one set will almost always work in favor for the other.

If an open source community is sufficient, it should implement pull requests itself while sufficient paid developers continue to contribute after earning enough to provide for themselves by working on customer feedback.