[vlunkr]

Yeah I can see that. Calling big companies has been terrible forever, but customer service in physical stores has gone downhill. Mostly they all seem short-staffed. Seems like lots of stores let people go, and didn't replace them in favor of self-checkout systems.

[VBprogrammer]

Really grinds my gears when you go into a physical store and they say "oh, we don't have that but you can order it on our website!"

Bit of self reflection required about thier likely employment prospects.