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by Retric
1321 days ago
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Alternatively, web is generally more valuable. You don’t buy a new washing machine because the current firmware sucks, but you will shop somewhere else if Newegg’s website is terrible. That relationship is generally true where people rarely test embedded software until after a purchase, but people tend to jump ship more frequently online. Net result a lot of critical infrastructure and devices suck as much as possible while still getting the job done. |
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I have found that most of the high end brands have a completely horrible user experience. Miele is the worst I’ve tried, and I found that as you go up the price range even inside that brand the experience gets worse.
The top end Miele induction cooktop takes over 5 seconds to boot up before you can even turn a hob on. The interface has a second of latency on presses. It took me probably 20 seconds to work out how to turn a hob on. I happened to be with my mother at the time and I asked her to try to work out how to turn a hob on and she had failed after 1 minute of trying and gave up and asked me.
It looks nice though.
The thing I find the most infuriating about it is that my attitude towards this stuff is just not understood by designers at all. They complain at my choices because the Miele appliances which they specified are “better quality”. And yet I feel like they can’t have actually tried to use them because as far as I can tell the quality is total garbage.