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by dspillett 1322 days ago
> Tom Tom used to charge for map updates, which became a no-go for many.

There was also an instance when they unceremoniously stopped supporting updates on “old” devices that were not actually that old and were in fact still actively being sold in stores (in the UK at least). I know people who switched to alternatives (the smartphone option in all cases IIRC) and vowed they'd never pay for another TomTom device again after that.

1 comments

So I'm not sure what device you have in mind, but the one I mentioned(GO5000) still receives regular and free map updates despite being 12 years old now.
It was a fair few devices, including some that has been sold as getting lifetime updates (one of those sketchy instances where the lifetime in question is the lifetime of the product and they define the end of that by stopping the lifetime updates): https://www.bbc.co.uk/news/42859546.amp

To be fair, perhaps more fair than is deserved IMO, the devices still did (probably still do) get qgps updates so function normally apart from having outdated maps and can, somewhat disingenuously, be said to be still be getting their lifetime updates.