[0xbadcafebee]

I tried to get SuSE to tell me how much Rancher was so I could just buy it. I was completely ready to just lay down my credit card. They refused without a sales call. And in fact, it was impossible for me to even schedule a sales call without joining their Slack channel to tell them their website's Contact Us form was broken. The call got bumped like 3 times over 2 months, they didn't schedule a new one. Now I've found out that Rancher's support sucks and SuSE is botching their communication, so I'm going with a competitor.

SaaS people: Don't make it hard for me to give you money. At the very least, give me a 30 day trial (of Enterprise features) while we go through your stupid sales dance.