[CoffeeDregs]

Note: I said that:

    If Spotify were so awesome that I'd never switch, 
    then they'd be in the money.

You (or the article) are arguing that they couldn't be that awesome. I tend to agree that is the case, but it only takes one billion dollar music [self-publisher-supporting-and-that-actually-makes-money?] service to prove me wrong.

Again, it comes down to bargaining power. Non-content-owners and non-disintermediatable-distributors don't have it. TFA is saying so but is doing so in such a way that suggests that the music industry is novel. It isn't.