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by TomDavey
1325 days ago
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I hugely dislike the POS terminal for exactly this reason: "The waiter brings the POS terminal and you pay at the table." The experience I dislike goes like this: The server gives you the hand-held terminal and then stands watching you, tapping his/her foot impatiently, while you hurriedly verify the check, then calculate a tip amount under the server's scrutiny. I guess I'm a wimp. With the server's eyes on me, I feel the pressure to tip generously, no matter how poor the service or the overall experience. By contrast, I find the traditional system, where the server would drop off the paper check for you to examine on your own time, to be private, un-rushed, and less prone to error. After three decades of paying my restaurant checks without a POS terminal, I've never encountered any monkey business during the brief time the server is in possession of my credit card. Is "restaurant credit-card fraud" really a thing? |
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And than in 10 minutes waiter arrive with hand held POS.