[nuclearnice1]

I like your opening question. A casual way to establish some context and rapport.

I’m not sure this is a competing take vs the article. More like complementary.

The article mainly says “add more details.” Eg. Don’t write “the system is broken” be specific about what’s broken, what you did, and if you need help.

Basically, don’t assume context.

The author takes himself to be some kind of writer, so he said it in too many words.