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by blululu
1331 days ago
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This is true for now. As someone who bought the original ~3-4 years ago, I feel very nervous that the way I use my $500 device is not aligned with the company’s long term road map. Add the fact that I recommended this device to a bunch of friends and family (the v1 is a great product) and I am personally on the hook for figuring out how to get half a dozen annoyed friends/family to get ssh access. The cost of them changing this is high for me personally and I really don’t have a lot of faith that they will not discontinue this subscription waiver at some point in the future. |
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This is the true difficulty with clawing back features in order to charge for them: you break trust.
Businesses income in aggregate is not immediately affected by choices that break trust (in fact, the short-term balance sheet might even show increased profits) but it’s very hard to un-sour people once you’ve broken trust.