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by celestialcheese
1329 days ago
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Facebook is the absolute worst with this, Google second. We spend >$10m on ads annually on FB, yet haven't had a dedicated account rep since 2019. Instead, they farm out "account marketing specialists" who pitch you on giving up more control to FB algo and generally have significantly less insight and experience with FB ads than the people they are calling. One week last summer, I received 8 calls in a single day from different FB marking reps. I think they had some kind of call queue system based on the number of ad accounts, instead of on "Business manager" accounts, but it took a lot of firmly saying "Remove me from this list" and accusing them of phishing to get it to stop. I just assumed I gave my cell to FB at some point, never thought of 2FA. |
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