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by rosege
1328 days ago
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I had a similar experience with booking.com. I booked a place in Australia and when I got their I found it was a house run by a junkie who chain smoked inside. I cancelled it on booking.com but they refused to refund me because their policy is that they will only do that if the provider agrees. That was the last time I used their site. Agoda also have a scam going - where if you elect to pay later in a foreign currency then they add on a 17% service charge which is hidden in some fine print which I still haven't found. This is illegal here in Australia and I am contemplating taking them to small claims court over it. The amount is small ($100) but I would like to set a precedent. |
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