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by srk_hn 1330 days ago
This is a lie that often gets repeated over and over, but I have firsthand anecdotal experience of how this is not true. My mother has no formal education and when she was given an Android she struggled to do basic things. Once she got an iPhone it was night and day and an entire world was opened to her and she was able to use and discover her phone with almost no handholding.

That has still not changed with the latest Android updates. Yes the home screen might look "similar" but once you get past that first surface layer interaction, to people like her the Android system and UX design language are a mishmash of incoherent ideas and visions whereas on an Apple device things work as she would intuitively expect consistently regardless of the app she's using or what she's trying to do with her phone.

4 comments

You're moving the goalpost of quality, which is arguably why this entire thread is such a loaded question that will never be adequately answered. Everyone has different definitions of quality, and both of us could tell anecdotes about people loving/hating iOS/Android until our lips bleed. Overall, the best we can do as a society is acknowledge the different things each product gets right and petition the respective companies to do better. There is no "lie" here, just a difference of perspective.
> My mother has no formal education and when she was given an Android she struggled to do basic things.

My mother is 84, she has an android phone that after 3 years still cannot manage to do anything other than make and answer calls. She hates it. Six months ago I gave her my old iPad Pro. Spent an hour showing her the basics and now she zooms with her Bible study group, manages her email, browses the internet, FaceTimes her grandkids, watches streaming, listens to music. She loves it. She asked me recently if iPhones were similarly easy to use, a let her use an old 8 we had. She’s getting an iPhone in a couple months once her phone plan is due for an upgrade.

What I think people need to realize, despite the power in smartphones nowadays, they are consumer level devices and with a consumer level device, you need to make it usable for the lowest common denominator users (like my mom). This is where android fails as compared to iOS IMO. A walled garden sometimes is a good thing.

Counterpoint: The way that every single screen on iOS has a separate "back" button you need to look for vs just having it unified by the OS is an incredibly frustrating UX.
I'm not sure why someone downvoted this. Every time I use a friend's iPhone I find this frustrating. Like anything else it's something you get used to either way, but "back" is such a common action that it makes sense to have a unified way to do it.
> This is a lie

Please check out what the word "lie" means and until then stop using the word.

Hint: The post you replied to did not claim something of which they know that it's not true.