Hacker News new | ask | show | jobs
by geijoenr 1339 days ago
I was an enthusiastic user of Airbnb until I faced the reality of the platform on a trip to Seul. After being offered to sleep in what looked like a maintenance closet because the room I had booked was no longer available for the first time contacted Airbnb support. Apart of the fact that the experience was infuriating and frustrating, I am pretty sure 80% of the time it was a bot replying my messages not a support agent. I never got a full refund and I decided it was not worth the trouble, since then I just book hotels.
1 comments

>being offered to sleep in what looked like a maintenance closet because the room I had booked was no longer available

This bait and switch scam seems somewhat common-ish on Airbnb

https://www.vice.com/en/article/43k7z3/nationwide-fake-host-...