[mttjj]

> There has to be a way to provide different information based on who is getting the error.

Yes, this concept exists. The error message that is shown to the user (number 2) is what's discussed in the article. The error message that an engineer or someone else debugging the system should get (number 1) is the full stack trace and data dump that should be sent to the application log at the same time that the user is shown the error dialog.

Users can fix the problem by following the instructions in the error dialog and engineers or technical people can come back later and look at the more detailed stack trace to determine the best course of action.