[refurb]

It’s just poor communication.

The right way to communicate is say:

“Based on other viruses, we believe masking helps reduce the risk of transmission.”

“Based on initial clinical data we believe vaccination will reduce or possibly eliminate the risk you transmitting the virus to others”

What I’m guessing happened is they thought not being confident in their answer would cause people to not comply.

But the #1 rule of communication (I did some company PR work) is never lie, even by omission. If you lie you’ll eventually get caught and people will never believe you in the future.