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by akira2501 1345 days ago
> What doctors LIKE are the ones they get used to in their residency, fellowships, and first years in practice.

From observing a family member implement these systems, I'd say that what doctors like is an administration that's willing to listen to their specific complaints and then get the changes or some subset of them implemented in the system. There's often a fair amount of customization that can even be done at the customer level to achieve this.

Seemingly, too many institutional administrators fall in love with the sales pitch and then are demoralized into acrimony when their doctors don't just automatically feel the same way on the roll out day.

1 comments

I have also worked in healthcare IT and while user input is obviously essential for building an efficient and useful solution, too much of it can be a kiss of death.