[conductr]

I can echo this with about as much time in the industry. I've seen it from most angles. As a clinician, they hate change and the software is usually clunky and slower than paper. So they dislike it. As senior management, when we poll nurses, since they have all worked elsewhere recently given turnover is just naturally high, they prefer Epic by a wide margin. But they still complain and need constant training (turnover, implementation specific quirks, and so on). It's very similar to an ERP. It's a large complex application that is pretty expensive and many people will use and nobody will like.