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by pilgrimfff 1340 days ago
> this has been done properly numerous times in the past

I'm genuinely curious if you have any examples of this. I'm not aware of any modern product at scale that doesn't suffer from these same issues.

2 comments

When people say that I imagine them thinking about a web forum with 200 monthly visitors.
Every newspaper and pretty much any other medium over the past century or so. That’s what editors used to do.

Scaling is not the problem - profits scale with the number of users, the cost of moderation would too, in the worst case. The problem is company’s unwillingness to pay anything at all. Their profits didn’t came from offering a good product, but from discovering a new way to offload the costs of their operation while keeping the income. In this case - by pretending to be a part telco, part newspaper (which brings income), but without taking their main responsibilities (which cost money).

A little unclear what analogy you are using here.

Newspaper editors don't have to deal with large scale attempts to publish material as journalists on the newspaper's staff - or insofar as they do have to deal with it they just ignore unsolicited submissions. That's the closest analogy I can see in the newspaper business.

In most newspapers there has been a section for letters to the editor. Those sections are moderated by editors. That is the reference, not some situation of random readers somehow publishing material, by posing as journalists on the newspaper's staff.

An updated version of that is the comments section for online stories.

Facebook etc already pays large amounts for their moderation army: https://www.wired.com/2014/10/content-moderation/ (unclear if the OP knew this or was ignoring it for some reason).

XCheck isn't really about content moderation, it is about special security for specific people and how that interacts with posting.

> Facebook etc already pays large amounts for their moderation army: https://www.wired.com/2014/10/content-moderation/ (unclear if the OP knew this or was ignoring it for some reason).

The article you linked doesn't say how much fb pays for their moderation. It doesn't say how many people are in their "moderation army". Nor does it say anything current. That article was written 8 years ago.

> XCheck isn't really about content moderation, it is about special security for specific people and how that interacts with posting.

According to the description, xcheck is all about content moderation - it chooses when not to moderate content.

Facebook pays a _very_ tiny amounts for their moderation team, compared to the number of users.

XCheck is all about content moderation, in particular about saving work (ie money) on content moderation.