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by dbtonez 1341 days ago
ah, i reread my post and it lacks a lot of context and i apologize for that.

yes he and I are the only nerds in the company.

i believe the feature update gets doled out through a third party, and i am in the position to ensure that our workstations receive the feature update and troubleshoot should any issues arise. problem is, i cannot even access the program in question and am responsible to ensure a smooth transition. i just don't know where to even begin.

sorry if i had confused anybody, i myself didn't/don't understand the actions i may have to take in the case of a catastrophe.