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by _answ 1344 days ago
I have used Linear on a couple of my hobby projects and it's a great tool to quickly capture features and bugs.

My one gripe about the new website (and it's something I notice many projects stumble at) is that the written copy fails to explain what the product actually is. "A better way to build products", "the new standard for software development", "a tool to remove barriers" -- this tells me nothing, unlike a simple "it's an issue tracker bro" would.

2 comments

I thought the fact that it was an issue tracker was self evident from the first picture on the page.

Show don't tell!

I'm sure the visually impaired users appreciate that a lot.

"Show, don't tell" is good advice for creative writing, which this website isn't. As a potential customer, it shouldn't be my job to cut through the marketing fluff to figure out if a product is something that is relevant to me.

This buzzword-driven style of writing, which has infected many a software project in recent years, is a pure triumph of form over function. Maybe it is necessary to appeal to the CTO types of the industry, but as a simple developer I do find it confusing and frankly repulsive.

I immediately scroll down to a picture/video. If you don't show me something I am gone. The Linear home page is incredible in my eyes. Just as a visually impaired user might not like pictures, a dyslexic person might not like text. Just another perspective for ya.
Possibly the marketing gang writing copy about ‘benefits’ instead of features? It’s supposed to help drive conversion.