[eru]

On a small enough scale, 'talking' does work. So do post-its etc.

If kotlin2 sticks to those small enough scales, they can indulge their preferences.

Bigger organisations have more and more need for structure.

[prange]

Very true. My point was that you don’t have to use ticketing as a control mechanism - you can use it however you like and it doesn’t imply distrust. Similarly you can have an overbearing or micromanaging boss whether or not ticketing is used.