[awad]

Stripe's own claim to fame and much success is making an exceptionally complex topic, like billing, seem simple. It never is. I would imagine most of their own customers have far simpler needs than they themselves do.

FWIW, we're happy Stripe customers, but also candidly do much of our billing outside of of them. Some of the examples GP cited are in a similar boat. Which is all to say that Stripe solves a lot of headaches, but it hasn't solved all of them. I'm sure investors in Stripe see that as a positive opportunity.