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by legitster 1345 days ago
A lot of the GDPR tracking stuff is only applicable for anonymous users. Once someone creates an account and accepts the ToS, it's a different relationship. Tracking is fine, GDPR becomes more concerned with data safety.

This is why freemium products are so important. In this future, your marketing should be a sledgehammer with one focus - get people to create accounts. Once people have accounts, then you can do all sorts of analysis to find your product's value prop/customer journey mapping/etc.

1 comments

Sorry but I don't see how ToS can override GDPR?

GDPR suggests that you can't make non-essential data processing a requirement for using the service, so it seems to me that ToS that force you to accept tracking would still not be compliant.