[ta3411]

I am finding myself too locked in with Stripe Connect (we are building a marketplace) where Stripe is handling all KYC, onboarding, payment, and seller payout. Does anyone have any good recommendations on how to build redundancy into this? ie: receive payment via PayPal and build our own payout system

[tyre]

(I work at Stripe.)

With Connect, you can do onboarding flows yourself with the Custom plan. Note that information gathering and regulatory requirements for onboarding across dozens of countries is a huge amount of effort. We have whole teams working on this problem alone; not for the feint of heart.

In the abstract we don’t care if you do onboarding or we do. Stripe doesn’t make money there. We offer a solution because it’s a difficult problem that we’re in a position to handle for users.

With payouts you could do something similar. I believe there are platforms that pay everything out to one bank account and then pay out to customers themselves. I’m not an expert on these flows, but I believe it’s to cut down on foreign exchange fees—preventing multiple “hops”. We’re working on making this better.

[ta3411]

Thank you for the candid response. To be honest, another main reason I want to implement other payment provider is in case Stripe Connect bans one of our sellers.

My goal is to have an approved Stripe Connect account that's controlled by my company (the marketpalce) and pull some sellers, who don't want to go through Stripe onboarding/payout, under it. Then i will build a manual payout flow on top of it.

Which platforms are you referring to? I would love to dive deeper in those.