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by arinlen
1352 days ago
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> Further, we found we had to spend $10Ks at a time to send NY/London staff over there monthly to figure out wtf was going on. These offshoring firms were running some serious scams. We once had a guy come back (mid 2000s) and say that his 5 devs in Hyderabad were equipped with 4 PCs and 3 phones between them!! Oh this brings back memories. A few years ago I worked for a company which offloaded functional testing to a team in Chennai, including pre-release shakedown tests. We did that until there was a release which started to blow up in a critical point that was very hard to recover from, right after being deployed to all customers. We were baffled because we had test sets covering precisely this scenario, and the tests all passed. To cut to the chase, we soon discovered that our trusty Chennai team was not to be trusted and in reality was signing off releases without performing a single test. Everyone in that team was fired and replaced by other replacement testers also based from Chennai, and once the new testers started running the exact same test sets then all sorts of red flags started to surface. Now, here's the kicker: it only took a couple of weeks until the new Chennai-based testers started to flag tests as passes even though they never ran them at all, which we discovered because we also added telemetry to track those. Anecdotal evidence, but we only ceased to have problems with Chennai-based teams once we finished automating away their job. |
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