[causality0]

Putting out a fire on HN before it gets more press is something anyone would do so it basically means nothing. Now, if a founder commented on here "Don't bother sending me your details. I've un-fucked our support system, just submit a ticket again" that would get my respect.

[spinlock]

I’ve talked to one of the founders of stripe on the phone after tweeting a complaint about their product. This was probably ~2014 but I’ve been an advocate for them ever since. It feels like a personal slight to read this blog post. Hopefully, they fix these issues because I like feeling good about using stripe.